Design is stitched as pictured unless requested per email/DM sent to us. Please include the initials you would like monogrammed in the notes section of your order in the following format: first initial, last initial, middle initial. For example, Emma Nicole Smith, would be eSn. If monogram is a name please specify if you want it all in lowercase font or not. Embroidered orders take approximately 14 days to be completed and shipped. You will receive a notification and tracking information once your purchase has shipped. Customized orders are a final sale. Please include valid contact information so that we may contact you in regards to your order.