Pre-Order Policy
- Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date.
- Items available for pre-order are ordered for the store ahead of time; therefore, there are limited quantities available for pre-order.
- Pre-ordering is a great way to guarantee the size you need will not be sold out upon the item's arrival to our store.
- Get FREE STANDARD SHIPPING on orders only containing pre-order items that have been launched within the last 7 days.
- Orders containing pre-order items and in-stock items will ship separately. In-stock items will ship during the normal shipping time frame and pre-order items will ship STANDARD shipping as soon as they arrive to the store.
- Pre-orders will be shipped as soon as they are received in store.
- Please note that we have no control over if or when a pre-ordered item arrives. If we do not receive an item that you have pre-ordered, we will issue you a full refund.
- Pre-orders can only be placed on our website, tinytowninc.com.
- If you are purchasing a pre-order item for a special event or trip, we suggest that you always have a backup in case there are slight production, customs, or shipping delays from our manufacturer. Our typical processing time is 1-3 business days from the date we recieve our inventory.