Online Purchases - In-store Pickup
With a receipt, refunds will be given within 10 days of the fulfillment date (Marked ready for pickup) and store credit will be given within 30 days of the fulfillment date (Marked ready for pickup) if the items meet refund criteria listed below. With a receipt, exchanges can be made within 30 days of the fulfillment date (Marked ready for pickup) when done in-store.
*All discounted and sale merchandise, personalized/special orders, hair bows, and jewelry are final sale. Gift wrap, gift cards, and shipping are nonrefundable.
For more information about returns and how to start a return, please visit our returns policy page by clicking here.